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Amina Ferati​

i-APS President

Why People-First?

A message from our President

Our vision is to increase the impact of organizations, development aid and humanitarian assistance by supporting people and organizations to become ever more effective.

People are the core of what we do at i-APS, from our specialist teams, our clients, and local participants in projects.

For us “people-first” means: making sure our teams are capable; actively listening to our clients; operating independently, but in close consultation with our clients and their evolving needs; and ensuring that deliverables match what our clients expect. Our approach strengthens human capacity to help build effective systems as the basis for greater impact.

Humanitarian and development assistance must be led by communities, so as to be locally-appropriate and effective. We proactively learn from the people whose lives we are trying to improve, as they are the experts about their own reality. We believe in doing our work in ways that emphasize the resilience of people’s lives. We let individuals – whether clients or project beneficiaries – speak for themselves and become leaders in driving change within their communities or organizations. This is why for every project, we deploy national and international team leaders and subject-matter specialists, coupled with staff from the i-APS worldwide network

Working together, our teams understand the local context, engage effectively, and deliver the high-quality products that our clients expect.


We strengthen the capacity of public and private sector organizations to achieve long-term success through strategic planning, assessments, and quality improvement.


Our products combine the latest technology with human-centered design principles to provide solutions to the challenges that the new humanitarian faces.


Our systems institutionalize learning and and process improvements through reports, dashboards and data management systems that strengthen monitoring and evaluation and operations and lay the foundation for strategic growth and opeartional excellence.